Accepting all types of payments has never been easier.Find Out How
Explore all the options for how and when you pay people.Check It Out
Grow faster with new tools to maximize your cash flow.Take Control
Together we're building the leading financial services tools for businesses.Learn How
Faster and more complete payment capabilities built right in.Discover The Benefits
We’re leveraging our knowledge of this complex industry to deliver innovative solutions.Read Our Story
Come work with a company you can believe in together with people who inspire you.Join Our Team
Explore information, tools, and insights we’ve gathered to help you maximize your money.Go Deeper
Check out our Press Releases and News articles. Visit us at Upcoming Conferences.Hot Off The Press
The MerchantE blog is here to keep you a step ahead of the competition.Stay Up To Date
August 5, 2020
Digital Commerce Platform Provider Joins Forces with Innovative Customer Support Expert
ALPHARETTA, Ga (Aug. 5, 2020) – MerchantE, a leading end-to-end digital commerce platform, announces a strategic partnership with product support platform expert, Boomtown, that will greatly enhance its overall customer support experience.
Leveraging Boomtown’s machine learning models, MerchantE will expand capabilities and efficiencies for its customer support team by providing more personalized support services that aid in selling, activating and supporting technology products for growing businesses.
“Our partnership with Boomtown will give customers the choice to self service,” said Mike Rouse, CEO of MerchantE. “Their advanced technology product support platform will enrich MerchantE’s ability to deliver premium support and integrated services for our customers.”
“MerchantE’s array of new fintech products and services made for a perfect match,” shared Alfred “Chip” Kahn IV, Founder and CEO of Boomtown. “Our collaborative efforts will result in happier customers, faster revenue growth and reduced costs for growing businesses.”
Boomtown reduces the complexity of selling, activating and servicing business technology products. Through the Boomtown customer experience delivery platform, teams can leverage integrated knowledge, artificial intelligence, and seamless collaboration to orchestrate and automate exceptional customer experiences at scale. Boomtown also has an expert network where teams can seamlessly access programmable remote and field services to augment their existing operations. With over 175 technology partners, over 350,000 business locations are served through the Boomtown platform, which has over 2,500 unique products and services indexed. Learn more about Boomtown at goboomtown.com.
MerchantE provides a financial technology platform that drives digital commerce and supports the money management needs of growing businesses. Our customers gain a competitive advantage with our services to revolutionize the way they bring money in, move money out, and make money decisions. We help our partners by offering tools and revenue streams to integrate, self-brand, refer, or resell our products and services. MerchantE has 300+ employees and is located at 1150 Sanctuary Parkway, Suite 300, Alpharetta, GA, 30009. For more information please visit MerchantE.com.
September 19, 2022
October 12, 2021
August 4, 2021
June 4, 2021
June 2, 2021
We're in the News! Check out our Press Releases
and News articles. Visit us at Upcoming Conferences.
Are you a current customer and have general support or billing questions?1 (855) 949-7474
Call Us: (866) 663-6132
Existing Customers: 1 (888) 288-2692
New Customers: 1 (866) 663-6132
Call Us: 1 (866) 637-7036