Accepting all types of payments has never been easier.Find Out How
Explore all the options for how and when you pay people.Check It Out
Grow faster with new tools to maximize your cash flow.Take Control
Together we're building the leading financial services tools for businesses.Learn How
Faster and more complete payment capabilities built right in.Discover The Benefits
We’re leveraging our knowledge of this complex industry to deliver innovative solutions.Read Our Story
Come work with a company you can believe in together with people who inspire you.Join Our Team
Explore information, tools, and insights we’ve gathered to help you maximize your money.Go Deeper
Check out our Press Releases and News articles. Visit us at Upcoming Conferences.Hot Off The Press
The MerchantE blog is here to keep you a step ahead of the competition.Stay Up To Date
October 29, 2020
Average Read Time: 4 minutes
Be prepared. It’s a good motto for retailers during today’s pandemic, particularly as we head into this year’s critically different holiday shopping season.
The Centers for Disease Control and Prevention (CDC) has classified shopping at crowded stores before, on, or after Thanksgiving as a higher-risk activity to avoid. The CDC suggested more online shopping for the holiday season. According to a USA Today article, big-name retailers are listening. In addition to many retailers closing on Thanksgiving Day for the first time in decades, they are starting sales earlier and offering them online to reduce crowds. “Experts say it's critical for retailers to start the season early as consumers will be faced with restrictions on how many can be in a store at a time and concerns about online orders not arriving on time,” the article said.
Many businesses are also expected to participate in Small Business Saturday® which is scheduled for the Saturday immediately after Thanksgiving. Take a look at our most recent blog post to find out how to make the most out of the shopping holiday.
All of this comes with a general increase in online shopping due to the pandemic. “Most digital and contactless services have seen increased adoption since April, with more than half of new and increased users reporting an intent to continue [these shopping behaviors] post COVID-19,” a recent McKinsey report said. “Nearly half of Americans [are] planning to spend more online than in-store for the upcoming holiday season.”
Increases in online holiday shopping and the length of the season pose a number of challenges for retailers, including:
Fueled by the ease and convenience of the Amazon experience, customers today expect to see the same fluidity and simplicity when doing business with retailers. That means having an online presence that allows them to find what they want, when they want, and enabling them to pay how they want.
To prepare for the holiday shopping season:
Uncertainty might be the biggest challenge that sellers face for the foreseeable future. In this unprecedented time, it’s difficult to predict exactly when and where shoppers will do their buying. If regions or countries continue to report spikes in COVID-19 cases, governments may reimpose lockdowns that halt in-person commerce and force businesses and consumers to rely even more heavily on online shopping. And while supply chains have stabilized for the most part, that could change if increased coronavirus cases lead to reduced manufacturing.
Scenario planning and forecasting a variety of different outcomes can help retailers manage through the last quarter of the year and beyond. But so can ensuring that your online presence effectively supports commerce today and tomorrow.
March 30, 2023
September 22, 2022
August 25, 2022
August 11, 2022
June 9, 2022
Are you a current customer and have general support or billing questions?1 (855) 949-7474
Call Us: (866) 663-6132
Existing Customers: 1 (888) 288-2692
New Customers: 1 (866) 663-6132
Call Us: 1 (866) 637-7036